Hi,*I purchased a Groupon which apparently I had purchased in the past and did not know...
GetHuman-pourazar's customer service issue with Groupon from July 2018
Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-pourazar's own words
Hi,*I purchased a Groupon which apparently I had purchased in the past and did not know.*I assumed it should be all good since something similar happened before but at the time of purchase, I could not complete the transaction due to the previous purchase. Now that I contacted to make an appointment I was told that I cannot use this Groupon. *I am looking to cancel this purchase and get refunded as I have already paid and cannot use it.. Would you please assist me with this situation? **Voucher: *********Groupon Name: Hair By Amanda**Thanks,*Bahar
GetHuman-pourazar did not yet indicate what Groupon should do to make this right.
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How GetHuman-pourazar fixed the problem
Submitted a request to get a call from customer support and resolved it by explaining the situation to the agent.
Please help with my Groupon issue
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