Hi, it seems that the same order was placed twice. I placed the first order and GROUPON...
GetHuman-dmitryv's customer service issue with Groupon from July 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-dmitryv will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-dmitryv can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dmitryv's own words
Hi, it seems that the same order was placed twice. I placed the first order and GROUPON displayed that order did not go. I placed the same order using a different credit card. As of July **, **** I see pending transaction on my card ending **** for $**.** I would like to cancel it (order* **********)*Thanks.
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