I purchased the hotel package but my flight was cancelled. I requested in advance via c...
GetHuman-prophtd's customer service issue with Groupon from July 2018
Help with my Groupon issue
GetHuman-prophtd's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-prophtd will want to follow the link below to head to their help center. We will check on GetHuman-prophtd later to make sure it's all set or try to help escalate.
I purchased the hotel package but my flight was cancelled. I requested in advance via chat with Kalia M (ticket ******************) that the reservation be placed in my companion’s name, as she had arrived earlier in the day, and so that she could check in and rest. The reservation was never changed*updated by Groupon as indicated in the chat and my companion had to stay elsewhere. Despite continued attempts to reach Groupon the issue remains unresolved
GetHuman-prophtd did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-prophtd fixed the problem
We are waiting for GetHuman-prophtd to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.