I’d like to be refunded for a hotel stay groupon. I’d like to speak with someone it was...

GetHuman-lwee's customer service issue with Groupon from July 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lwee will want to follow the link below to head to their help center. We will check on GetHuman-lwee later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-lwee's own words
I’d like to be refunded for a hotel stay groupon. I’d like to speak with someone it was a terrible experience. First we went all the way up to our room and it wasn't clean yet.Then we came downstairs to just wait and go to the pool and it's CLOSED FOR CONSTRUCTION... Then we were like no biggie we will just wait for the room to be ready they said about a half an hour and then while we were waiting in the lobby two police officers came charging through and said “we need to search the premises” it was a little bit terrifying. I decided to go up to the desk and cancel our stay. She said I have to contact you and go through you. Please help me
GetHuman-lwee did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-lwee
Jul 22nd, 2018 - 3 mons ago
I have an issue with Groupon too
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Seen by 7 customers so far
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GetHuman-lwee started working on this issue
Jul 22nd 3:08am