I have purchased a groupon for car detailing and it hasn't gone very well. At first I c...
GetHuman902130's customer service issue with Groupon from July 2018
Help with my Groupon issue
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GetHuman902130's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman902130 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman902130 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Before contacting them, items GetHuman902130 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman902130's own words
I have purchased a groupon for car detailing and it hasn't gone very well. At first I contacted the business to set up an appointment at that time he replied and said he would be too busy to get to me that week and I completely understand then we rescheduled for another day and we rescheduled because of rain and after rescheduling for the third time because of rain again he's not answering me. It has been * days and I haven't heard from him. I would like my money back please.
GetHuman902130 did not yet indicate what Groupon should do to make this right.
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