We are having an issue with a groupon we purchased and a hotel. Your information does n...

GetHuman902011's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman902011's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman902011 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman902011 can let us know if they help or not.
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The issue in GetHuman902011's own words
We are having an issue with a groupon we purchased and a hotel. Your information does not match their policy of how many people per room and they will not accommodate us or refund us and tpld us we were given wrong information. We have already booked flights and taken vacation and are supposed to arrive tomorrow and have no where to sleep for * nights
I would like a full refund
I need someone to email or call me asap
I have an issue with Groupon too
How GetHuman902011 fixed the problem
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Groupon

Customer service issue
Reported by GetHuman902011
Jul 20th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 36700 others
0 customers following this
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman902011 started working on this issue
Jul 20th, 2018 11:48pm
GetHuman902011 indicated the issue is not fixed yet.
Jul 21st, 2018 1:38am
GetHuman902011 indicated the issue is not fixed yet.
Jul 21st, 2018 1:39am