I purchased a Med Spa eyelash extension Groupon. After calling and leaving * messages a...
GetHuman-tlae's customer service issue with Groupon from July 2018
Help with my Groupon issue
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GetHuman-tlae's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-tlae will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-tlae can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-tlae's own words
I purchased a Med Spa eyelash extension Groupon. After calling and leaving * messages and never getting a response I started to wonder. I called back a *rd time and finally reached someone who told me that only day I could get them done was in a Wednesday and that’s the only day the lash guy is there. That doesn’t work for me, so I would like a refund please. It’s hard only having * available day each week, and it didn’t state that on the Groupon. Thanks so much!
GetHuman-tlae did not yet indicate what Groupon should do to make this right.
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