Regarding my recent order for a groupon for "Boston Phone Guys" ...**This was ordered I...

GetHuman896290's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman896290's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman896290 will want to follow the link below to head to their help center. We will check on GetHuman896290 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman896290's own words
Regarding my recent order for a groupon for "Boston Phone Guys" ...**This was ordered IN ERROR.**I've tried to cancel the order.*I've written in, asking it be cancelled.**I don't even OWN a phone this groupon would be at all useful for.**There's no phone-number (none that a human being answered, anyway) available for this. Now, I've written in -- a couple of times now -- asking that this order be cancelled. **The only response I've gotten from GROUPON is that there's been a problem getting payment from my credit-card (which means no charges have been successfully submitted). **In order to avoid further frustration, at both ends, PLEASE cancel my Recent order for "Boston Phone Guys" Groupon
GetHuman896290 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman896290
Jul 19th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 4 customers so far
Similar issue to 36005 others
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Timeline
GetHuman896290 started working on this issue
Jul 19th, 2018 1:15pm
GetHuman896290 indicated the issue is not fixed yet.
Jul 19th, 2018 3:00pm
GetHuman896290 indicated the issue is not fixed yet.
Jul 20th, 2018 3:20pm
GetHuman896290 indicated the issue is not fixed yet.
Jul 22nd, 2018 3:48pm