Somehow I recently purchased a $** Groupon and immediately clicked refund since it was...

GetHuman-kbellam's customer service issue with Groupon from July 2018

2 views
 | 
35646 similar
 | 
0 following
Help with my Groupon issue
GetHuman-kbellam's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kbellam will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kbellam can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kbellam's own words
Somehow I recently purchased a $** Groupon and immediately clicked refund since it was hit on accident Groupon said it would be refunded in ** days which it has been an online it says it has been refunded yet it most certainly has not it still has posted to my account and the money has not came back I need this money ASAP and would very much appreciate speaking with someone my phone number is ***-***-**** please contact me ASAP before I have to create a dispute with my bank. somehow I recently purchased a $** Groupon and immediately clicked refund since it was hit on accident Groupon said it would be refunded in ** days which it has been an online it says it has been refunded yet it most certainly has not it still has posted to my account and the money has not came back I need this money ASAP and would very much appreciate speaking with someone my phone number is ***-***-**** please contact me ASAP before I have to create a dispute with my bank
GetHuman-kbellam did not yet indicate what Groupon should do to make this right.
How GetHuman-kbellam fixed the problem
We are waiting for GetHuman-kbellam to fix the problem and share the solution with the rest of us customers.
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-kbellam fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-kbellam
Jul 18th, 2018 - 2y ago
Fixed
Seen by 2 customers so far
Similar issue to 35646 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-kbellam started working on this issue
Jul 18th, 2018 2:00pm
GetHuman-kbellam indicated the issue is not fixed yet.
Jul 18th, 2018 5:56pm