Somehow I recently purchased a $** Groupon and immediately clicked refund since it was...

GetHuman-kbellam's customer service issue with Groupon from July 2018

2 views | 35646 similar | 0 following
Help with my Groupon issue
GetHuman-kbellam's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kbellam will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kbellam can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-kbellam's own words
Somehow I recently purchased a $** Groupon and immediately clicked refund since it was hit on accident Groupon said it would be refunded in ** days which it has been an online it says it has been refunded yet it most certainly has not it still has posted to my account and the money has not came back I need this money ASAP and would very much appreciate speaking with someone my phone number is ***-***-**** please contact me ASAP before I have to create a dispute with my bank. somehow I recently purchased a $** Groupon and immediately clicked refund since it was hit on accident Groupon said it would be refunded in ** days which it has been an online it says it has been refunded yet it most certainly has not it still has posted to my account and the money has not came back I need this money ASAP and would very much appreciate speaking with someone my phone number is ***-***-**** please contact me ASAP before I have to create a dispute with my bank

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Groupon

Customer service issue
Reported by GetHuman-kbellam
Jul 18th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 35646 others
0 customers following this
Items needed
Name on account
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Timeline

GetHuman-kbellam started working on this issue
Jul 18th, 2018 2:00pm
GetHuman-kbellam indicated the issue is not fixed yet.
Jul 18th, 2018 5:56pm