The deal is not what I wanted and it limits the options that I have with my service, I...

GetHuman882397's customer service issue with Groupon from July 2018

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Help with my Groupon issue
Before contacting them, items GetHuman882397 may need:
Name on account, Email on account, and Billing address
GetHuman882397's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman882397 will want to follow the link below to head to their help center. We will check on GetHuman882397 later to make sure it's all set or try to help escalate.
Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue and preferred resolution, in GetHuman882397's own words:
The deal is not what I wanted and it limits the options that I have with my service, I would like to refund
I trust that Groupon will make this right and come up with a resolution that is fair.
Help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman882397
Jul 15th, 2018 - a mon ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 34665 others
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Timeline
GetHuman882397 started working on this issue
Jul 15th 11:39am