No to New York!

GetHuman868338's customer service issue with Groupon from July 2018

7 views | 33575 similar | 0 following
Help with my Groupon issue
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The issue in GetHuman868338's own words
I was trying to see highlights of NYC with mother, two sisters three daughters. Nostalgia trip for ** year old Mother. ... I made reservations for a tour of New York City on July **. My mother who this trip was planned for is no longer able to travel due to sciatic. I have cancelled reservation with tour company and was told I need to contact Groupon for a refund or Groupon KSU. Please help.
No way to anticipate Mother’s inability to travel at this time. Reservation was made in good faith.
Would like a refund or credit to my Groupon account.
Not a complainer or whiner. Just cannot afford to be out this amount of money and have no idea when we could go to New York.
Have no idea what else to try..
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Groupon

New York * hour tour
Customer service issue
Reported by GetHuman868338
Jul 12th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 33575 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman868338 started working on this issue
Jul 12th, 2018 12:55am
GetHuman868338 indicated the issue is not fixed yet.
Jul 12th, 2018 12:55am
GetHuman868338 indicated the issue is not fixed yet.
Jul 12th, 2018 1:21am
GetHuman868338 indicated the issue is not fixed yet.
Jul 12th, 2018 1:23am
GetHuman868338 indicated the issue is not fixed yet.
Jul 12th, 2018 1:32am
GetHuman868338 indicated the issue is not fixed yet.
Jul 12th, 2018 1:33am
GetHuman868338 indicated the issue is not fixed yet.
Jul 12th, 2018 1:34am
GetHuman868338 indicated the issue is not fixed yet.
Jul 12th, 2018 1:35am

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