I meant to purchase * adult tickets and purchased * child tickets instead. According...
GetHuman-rbgreg's customer service issue with Groupon from July 2018
Help with my Groupon issue
GetHuman-rbgreg's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rbgreg will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rbgreg can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
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The issue in GetHuman-rbgreg's own words
I meant to purchase * adult tickets and purchased * child tickets instead. According to the offer the fine print says: The Fine Print*Promotional value expires Jan *, ****. Final Sale* refundable only on day of purchase.
GetHuman-rbgreg did not yet indicate what Groupon should do to make this right.
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