cant purchase, not fixed,frustrated not being able to Groupon

GetHuman866812's customer service issue with Groupon from July 2018

13 views | 32918 similar | 0 following
Help with my Groupon issue
GetHuman866812's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman866812 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman866812 can let us know if they help or not.
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The issue in GetHuman866812's own words
Buy a couple of mussages for my birthday.if I spell the word mussages correctly, your filter finds a "bad" word and makes the real word unreadable. ... Cant purchase item due to being unable to select the state of Florida into my billing address.it keeps snapping back to saying "state". I want to purchase today and use tomorrow. Please advise. Thank you **
Its supposed to be fixed but is not fixed despite countless attempts by customer service according to the history below. Its been a few days and its still not fixed
Please fix the glitch. Its not brain surgery for a programmer.:)
I use your offers whenever possible
Just keep sending requests in hope that some day I can again use Groupon. Feel bad for the merchants, that's who really loses out.
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Groupon

massage services in Fl
Customer service issue
Reported by GetHuman866812
Jul 10th, 2018 - 3 years ago
Fixed
Seen by 13 customers so far
Similar issue to 32918 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman866812 started working on this issue
Jul 10th, 2018 4:12pm
GetHuman866812 indicated the issue is not fixed yet.
Jul 11th, 2018 7:11pm
GetHuman866812 indicated the issue is not fixed yet.
Jul 11th, 2018 7:17pm
GetHuman866812 indicated the issue is not fixed yet.
Jul 11th, 2018 8:35pm
GetHuman866812 indicated the issue is not fixed yet.
Jul 12th, 2018 12:20pm
GetHuman866812 indicated the issue is not fixed yet.
Jul 15th, 2018 4:48pm
GetHuman866812 indicated the issue is not fixed yet.
Jul 15th, 2018 4:54pm
GetHuman866812 indicated the issue is not fixed yet.
Jul 15th, 2018 4:57pm