I cancelled a groupon order for a hotel for $***, Groupon processed the cancellation on...

GetHuman-ljangel's customer service issue with Groupon from July 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-ljangel's own words
I cancelled a groupon order for a hotel for $***, Groupon processed the cancellation on *******. It is now ****** and have no refund of my order on my debit card ?
GetHuman-ljangel did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-ljangel fixed the problem
kept emailing groupon
Please help with my Groupon issue
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Groupon

Customer service issue
Reported by GetHuman-ljangel
Jul 9th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 27 customers so far
Similar issue to 32715 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-ljangel started working on this issue
Jul 9th, 2018 11:21pm
GetHuman-ljangel indicated the issue is not fixed yet.
Jul 10th, 2018 5:22pm
GetHuman-ljangel indicated the issue is not fixed yet.
Jul 10th, 2018 5:23pm
GetHuman-ljangel indicated the issue is not fixed yet.
Jul 10th, 2018 5:23pm
GetHuman-ljangel indicated the issue is not fixed yet.
Jul 10th, 2018 5:24pm
GetHuman-ljangel indicated the issue is not fixed yet.
Jul 10th, 2018 6:27pm
GetHuman-ljangel confirmed the issue is fixed. Hooray!
Jul 12th, 2018 10:31pm