You send a duplicate order* I ordered ONE set of something. The print is so light on t...

GetHuman864388's customer service issue with Groupon from July 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman864388 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman864388 can let us know if they help or not.
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The issue in GetHuman864388's own words
You send a duplicate order* I ordered ONE set of something. The print is so light on the invoice that I cannot send the problem to you via email as I cannot describe the ORDER ID. Please call me regarding return of this item ordered on *******. Number: (***) ***-****. If I do not hear from you, I will just mail it all back and you will have to refund my account at that time. This "process" of how you are handling "Customer Service" is RIDICULOUS. I have been trying to get to you somehow on my*computer for ** minutes. All I need to accomplish this problem is talk on the phone for maybe * minutes? THANK YOU IN ADVANCE FOR WHATEVER....But I will just send it back if I do not hear from you. And, I think because you've changed how we can contact you (I've had your phone * for years) I will not use Groupon anymore. Sorry. Just too difficult.

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Groupon

Customer service issue
Reported by GetHuman864388
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 32628 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman864388 started working on this issue
Jul 9th, 2018 8:30pm
GetHuman864388 indicated the issue is not fixed yet.
Jul 9th, 2018 9:55pm
GetHuman864388 indicated the issue is not fixed yet.
Jul 10th, 2018 11:35pm
GetHuman864388 indicated the issue is not fixed yet.
Jul 10th, 2018 11:35pm
GetHuman864388 indicated the issue is not fixed yet.
Jul 10th, 2018 11:36pm