Call me refund me or cancel and delete my account and Info from your system too many issues with you guys

GetHuman-djofthew's customer service issue with Groupon from July 2018

28 views | 32578 similar | 0 following
Help with my Groupon issue
GetHuman-djofthew's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-djofthew will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-djofthew can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-djofthew's own words
Have the appointment not be rushed because I couldn’t get a call returned and had to waste my time calling and leaving messages for no reason ... Had a coupon code redeemed without my concern. Was given no call for the appointment after I had called several times and tried to schedule appointment. This is the second time and last most likely I have had an issue in this area. I would like my account deleted if you can refund or reduce this. Absolutely ridiculous I had to chase the spa around was told multiple stories and was charged when I felt rushed to even make my appointment since the owner never called me back after repeated attempts to reach out.
I’ll revirw and tell all my friends in the area and family to avoid them and Groupon
Call me or refund or delete my account
Because you can call Best Buy or apple or target or any other business I spend thousands with a year.
Not paying ** for something I received no confirmation call on but oh did she call after to try and double charge me after she couldn’t be bothered to return a call and my time written down was different than what she had said it was. You guys said fixed it’s not fixed by a long shot
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Groupon

Massage
Customer service issue
Reported by GetHuman-djofthew
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 28 customers so far
Similar issue to 32578 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman-djofthew started working on this issue
Jul 9th, 2018 7:16pm
GetHuman-djofthew indicated the issue is not fixed yet.
Jul 9th, 2018 7:37pm
GetHuman-djofthew indicated the issue is not fixed yet.
Jul 9th, 2018 8:43pm
GetHuman-djofthew indicated the issue is not fixed yet.
Jul 12th, 2018 9:33pm
GetHuman-djofthew indicated the issue is not fixed yet.
Jul 13th, 2018 7:21am

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