The vendor that I had a Groupon for, David’s custom framing was closed this week for va...

GetHuman-cydneyj's customer service issue with Groupon from July 2018

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The issue in GetHuman-cydneyj's own words
The vendor that I had a Groupon for, David’s custom framing was closed this week for vacation and my Groupon expired today. Merge amount of my Groupon was put in my account to be used again for something else. When I looked at Groupon offerings again yesterday there was another offer by the same vendor. I tried to use it with the **% off coupon hoping to use the amount in my account. I didn’t know how to access my account. I hit purchase and now I think I was charged again for this Groupon
GetHuman-cydneyj did not yet indicate what Groupon should do to make this right.
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Groupon

David’s custom framing
Customer service issue
Reported by GetHuman-cydneyj
Jul 8th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 32143 others
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Timeline
GetHuman-cydneyj started working on this issue
Jul 8th, 2018 12:07am
GetHuman-cydneyj indicated the issue is not fixed yet.
Jul 8th, 2018 1:08am
GetHuman-cydneyj indicated the issue is not fixed yet.
Jul 9th, 2018 7:44am
GetHuman-cydneyj indicated the issue is not fixed yet.
Jul 11th, 2018 1:16am