Please, help me get my money back

GetHuman858812's customer service issue with Groupon from July 2018

5 views | 32078 similar | 0 following
Help with my Groupon issue
GetHuman858812's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman858812 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman858812 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman858812's own words
Buy tickets ... on July *th I purchased the deal for Raging waters - * tickets. When I click on buy, it didn't ask any credit card info and I kept clicking on buy several times, thinking i didn't buy it yet. I just realized that every time I clicked on BUY, it purchased the tickets qty * every time, because all the credit card info was stored and there was no need to enter any other info. Which is great, but it confused me so much. Now I have * extra orders on my credit card in the amount of $***.** (each). I only needed to order once * tickets and pay only once $***.**. My credit card was charged * times of the same amount of $***.**. Can you please return the money back to the account and reimburse me for my mistake. So, that will be $***.** * $***.** * $***.**, Thank you in advance for your help
I did not realize that when every time I pressed BUY I actually charged my credit card
I would like you to put the money back to my credit card
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Groupon

Coupons for Raging Waters
Customer service issue
Reported by GetHuman858812
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 5 customers so far
Similar issue to 32078 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman858812 started working on this issue
Jul 7th, 2018 8:02pm
GetHuman858812 indicated the issue is not fixed yet.
Jul 7th, 2018 9:27pm

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