My husband ordered a silicone sports band Fitbit change *. He ordered from Living So...

GetHuman858597's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman858597's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman858597 will want to follow the link below to head to their help center. We will check on GetHuman858597 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman858597's own words
My husband ordered a silicone sports band Fitbit change *. He ordered from Living Social. When I try to return from living social it sends me to Groupon. When I check his purchases on Groupon it does not show that he purchased the fitbit band from Groupon. It only shows up on his living social account. How do I return the band?
GetHuman858597 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman858597
Jul 7th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 32054 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman858597 started working on this issue
Jul 7th, 2018 6:43pm
GetHuman858597 indicated the issue is not fixed yet.
Jul 7th, 2018 10:48pm
GetHuman858597 indicated the issue is not fixed yet.
Jul 8th, 2018 9:06pm