Groupon offered a deal but it says groupon pending. I have to get to the venue but I h...

GetHuman-rkaba's customer service issue with Groupon from July 2018

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The issue in GetHuman-rkaba's own words
Get the Groupon for the BG Williamsburg Fun Ticket. ... Groupon offered a deal but it says groupon pending. I have to get to the venue but I have no groupon. Groupon posted it eventually, but several hours late (by then we were already well into the park). I had to purchase more expensive tickets ($** more each) elsewhere just to get into the park. There's no prediction when Groupon was going to post the Groupons, and I only had one day in Williamsburg for a special occassion to go to Busch garden. Groupon won't issue a refund, and make no warning that you may not get your groupons right away or reasonably soon.
The delay is very costly when it is your only day in town, and moreso when it is a special occassion (child birthday).
Refund, or Groupon credit for the two Fun tickets purchased.
I've been a Groupon customer for many years.
They wanted me to call Customer Service, Busch Garden, which I did, but Busch Garden C.S. say they have nothing to do with third party tickets.
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Groupon

Busch Garden Williamsburg Fun Ticket
Customer service issue
Reported by GetHuman-rkaba
Jul 7th, 2018 - 4 years ago
Fixed
Seen by 10 customers so far
Similar issue to 31942 others
0 customers following this
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Timeline

GetHuman-rkaba started working on this issue
Jul 7th, 2018 12:49pm
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 11th, 2018 2:36am
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 11th, 2018 2:41am
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 11th, 2018 2:42am
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 11th, 2018 2:46am
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 11th, 2018 2:47am
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 27th, 2018 2:46pm
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 27th, 2018 2:46pm
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 27th, 2018 2:47pm
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 27th, 2018 2:47pm
GetHuman-rkaba indicated the issue is not fixed yet.
Jul 27th, 2018 2:48pm