I am requesting a full refund of the Park Plus by Towne Park at Newark Groupon. The bla...

GetHuman-bsaemmer's customer service issue with Groupon from July 2018

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Help with my Groupon issue
GetHuman-bsaemmer's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-bsaemmer will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-bsaemmer can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-bsaemmer's own words
I am requesting a full refund of the Park Plus by Towne Park at Newark Groupon. The blackout dates on the Groupon site were very confusing and I will not be able to redeem the **.** Groupon purchased in error. Can you please issue a full refund to my credit card? Please contact me to discuss at Bernie ***-***-****. Your call back will be greatly appreciated.
GetHuman-bsaemmer did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman-bsaemmer
Jul 6th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 5 customers so far
Similar issue to 31855 others
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Timeline
GetHuman-bsaemmer started working on this issue
Jul 6th, 2018 10:51pm
GetHuman-bsaemmer indicated the issue is not fixed yet.
Jul 11th, 2018 4:49pm
GetHuman-bsaemmer indicated the issue is not fixed yet.
Jul 11th, 2018 4:49pm