I guess Groupon doesnt take care of their customers ,, dissapointed

GetHuman-jrhinks's customer service issue with Groupon from July 2018

7 views | 31765 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jrhinks will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jrhinks can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jrhinks's own words
i was trying to meat to grill for fathers day but the codes would not let me process the sale but my card was charged anyways .. I may not by anything from Omaha steaks and just by Local ,,,shame on me . ... in the beginning of an order that I tried to get before fathers We ordered two Omaha steak packages for **.** each on ***** **** we have used groupon before with no issues but we could not get the promo codes to work ..this is our * e mail explaining this story with not one response from you .. we are angry .. I have asked for a refund on every mail and yet nothing from you .. my name is William hinks **** s copper head drive ,Sioux falls sd ***** .. I have not wanted to contact my credit card company but I will .. I need this to be done with
I wont go back and I contacted my cc company this morning
I resolved it this morning but Groupon could had made this a better experience by answering one of my * mails regarding the Omaha steak lack of shipping problem
I have used some of this before and its worked
I'm done with trying I noticed that groupon had someone respond and note the issue was fixed but its not because no one has done anything ? bad news
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Groupon

omaha steaks delivered by Fathers day
Customer service issue
Reported by GetHuman-jrhinks
Jul 6th, 2018 - 4 years ago
Fixed
Seen by 7 customers so far
Similar issue to 31765 others
0 customers following this
Items needed
Name on account
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Timeline

GetHuman-jrhinks started working on this issue
Jul 6th, 2018 7:28pm
GetHuman-jrhinks shared this issue with friends on Facebook
Jul 6th, 2018 7:29pm
GetHuman-jrhinks indicated the issue is not fixed yet.
Jul 9th, 2018 3:02pm
GetHuman-jrhinks indicated the issue is not fixed yet.
Jul 9th, 2018 3:18pm
GetHuman-jrhinks indicated the issue is not fixed yet.
Jul 9th, 2018 3:20pm
GetHuman-jrhinks indicated the issue is not fixed yet.
Jul 9th, 2018 8:18pm
GetHuman-jrhinks indicated the issue is not fixed yet.
Jul 9th, 2018 8:20pm

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