Trying to correct order....no one responding

GetHuman849294's customer service issue with Groupon from July 2018

2 views | 31050 similar | 0 following
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman849294 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman849294 can let us know if they help or not.
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The issue in GetHuman849294's own words
Delete repeated order. ... This is frustrating. There is an online instant support but it does not seem available. I ordered an item twice by mistake (Sunbeam Shoe Closet with Dust-Free Cover). I would like one shipped to me please.
This was especially frustrating because I have used the online support before and it is not available. I originally ordered this item with online support, and though I requested two of the items at that time, I only received one. Now I am trying to order the second one and may frustratingly end up with *!
Canceling the repeated order and sending me one Sunbeam Shoe Closet with Dust-Free Cover .
I have recently begun using Groupon and was excited by the initial ease in ordering.
Groupon support*HelpHuman*Repeated submissions on your site options*Calling a phone number*Trying to find the online chat
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Groupon

Sunbeam Shoe Closet with Dust-Free Cover
Customer service issue
Reported by GetHuman849294
Jul 4th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 31050 others
0 customers following this
Items needed
Name on account
Email on account
Billing address

Timeline

GetHuman849294 started working on this issue
Jul 4th, 2018 4:32pm
GetHuman849294 indicated the issue is not fixed yet.
Jul 4th, 2018 4:33pm

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