I am trying to cancel the activity I ordered. I had called Viator and was told it did...

GetHuman844523's customer service issue with Groupon from July 2018

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The issue in GetHuman844523's own words
I am trying to cancel the activity I ordered. I had called Viator and was told it did not go thru. So I then went to vender to make sure we could still go on tour. I called my credit card and they told me an attempt by Groupon was made but no dollar amount was zero. Since it was for my husband birthday and lava eruption is iffy I booked direct to vendor, paradise Helicopters. I need to cancel this booking and am in the ** hour requirement. Why aren’t you helping me. Please make this right!
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Customer service issue
Reported by GetHuman844523
Jul 4th, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman844523 started working on this issue
Jul 4th, 2018 5:15am
GetHuman844523 indicated the issue is not fixed yet.
Jul 4th, 2018 5:15am