"I purchased a groupon in Jan of ****. It was for a mani*pedi. Since that time I have t...
GetHuman-patschat's customer service issue with Groupon from July 2018
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The issue in GetHuman-patschat's own words
"I purchased a groupon in Jan of ****. It was for a mani*pedi. Since that time I have tried numerous times to schedule an appointment. Each time the website says the next available date is a month or two into the future. Finally I called the place and was told I could do a mani one day and a pedi a week later. I said no. I need them both done together. Finally, after going around with this place for months, I had an appointment scheduled for June **. That morning I received an email stating that my appointment had been cancelled due to an emergency. I went over to the busines and spoke to the manager who said I should contact the person directly. I responded to her email saying please contact me asap to reschedule. That was almost two weeks ago and still no response. I am fed up with this person and would like to know what can be done about it."
GetHuman-patschat did not yet indicate what Groupon should do to make this right.
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