Groupon offered a discount thru July *rd of **% off LOCAL purchases. I selected a rest...
GetHuman-kswidmay's customer service issue with Groupon from July 2018
Help with my Groupon issue
First: share to improve GetHuman-kswidmay's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kswidmay's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kswidmay will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-kswidmay can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-kswidmay may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-kswidmay's own words
Groupon offered a discount thru July *rd of **% off LOCAL purchases. I selected a restaurant deal STEAK** from the LOCAL section of the Groupon website. System refused to apply discount code and on-line chat was useless. Just kept repeating deal was ineligible despite repeatedly pointing out that I was purchasing a LOCL deal per discount requirements. I want the discounts on this purchase that I was clearly eligible for!
GetHuman-kswidmay did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-kswidmay fixed the problem
We are waiting for GetHuman-kswidmay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.