If I could be clear and brief, I would- As you can see via frustrating text threads bel...

GetHuman-mfmoshea's customer service issue with Groupon from July 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mfmoshea will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-mfmoshea can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-mfmoshea's own words
If I could be clear and brief, I would- As you can see via frustrating text threads below-- Groupon contact number sends to another number, vendor states to text for appointments- inconsistent responses, variable dates* he juggles foot massages with landscaping job* at this point, I'm not comfortable going there and would like a full refund, or at least credit to my account.*Text thread:*MY INITIAL TEXT: *"Hi, hoping to book a ** minute foot treatment- (Groupon)- wondering about hours*time? Anytime on Monday’s or Tuesdays after **?*Thanks, Maureen O"**HIS RESPONSE: *"Hi Maureen*This is July schedule*July * Friday I have a **** opening a **** opening at *:** opening and a * o'clock opening**July ** Tuesday I have a * o'clock opening**July ** Thursday I have a **** opening a *** opening and a * o'clock opening**July ** at *:*** *July ** Saturday I have a *** opening at **:** opening in a **** opening**July ** Tuesday I have a *** opening in a * o'clock opening**July ** Thursday I have a **** open them and a *** opening and also a *:****July ** Friday at *:** and s *:****July ** Saturday I have a **** opening and a **** opening**July ** Tuesday I have a *** open them and a * o'clock opening **July ** Thursday I have a **:** opening a *:** and * o'clock opening**July **th Friday I have a opening at *:** opening in the * o'clock opening**July ** Saturday I have a *** opening at **:** opening and a **** opening**July ** Tuesday I have a *** opening in a * o'clock opening"**MY RESPONSE:*"Hi Paul, how about July **th at *:**? Thanks!"**HIS RESPONSE:*"So that’s a mistake on the ** The come in at *:****I landscape that day*Come in *:***That was supposed to say Saturday the ** Th"**"Maureen did you decide on a day and time?"**MY RESPONSE:*How about July **th at *:**?**HIS RESPONSE:*"Maureen**Maureen This is.**July schedule**July * Friday I have a **** opening a **** opening at**a * o'clock opening**July ** Tuesday I have a * o'clock opening**July ** Saturday I have a **** opening a *** opening and a * o'clock opening**July ** at *:******July ** Saturday I have a *** opening**July ** Tuesday I have a *** opening in a * o'clock opening**July ** Thursday I have a *** opening and also a *:****July ** Friday at *:** and s *:****July ** Saturday I have a **** opening and a **** opening**July ** Thursday I have a **:** opening a *:** and * o'clock opening**July **th Friday I have a opening at *:** opening in the * o'clock opening**July ** Saturday I have a *:** opening and a **** opening**July ** Tuesday I have a *** opening ******Please make sure**********Get on the cancellation list if you can not see something on the schedule ****get on the June schedule comes*********out July ** Th tTuesday ****all vouchers are to be used by the same person one per month, you can book the next one after your appointment ***if you want to use them for a present you can only use one per month***I don't take two people at the same time this is due to it messes up the energy I feel on one person, and distracts my trying to clear problems in the body***sorry about the tight schedule,it's just I like to do the work myself , so everyone get the best out of there session ****hope too see you soon****sunshore.com*please visit the website"***********************At this point, as stated, I'm not comfortable going there, and would like a full refund or credit to Groupon account. My cell: ***-***-*****Thank you,*Maureen O'Shea
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Groupon

Customer service issue
Reported by GetHuman-mfmoshea
Jul 3rd, 2018 - a yr ago
I have an issue with Groupon too
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GetHuman-mfmoshea started working on this issue
Jul 3rd, 2018 4:13pm
GetHuman-mfmoshea confirmed the issue is fixed. Hooray!
Jul 6th, 2018 6:12pm