I purchased tickets for Jet Skis in Miami when I was there on June **th. I called to ma...

GetHuman-jhandle's customer service issue with Groupon from July 2018

4 views
 | 
30628 similar
 | 
0 following
Help with my Groupon issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Groupon help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jhandle's own words
I purchased tickets for Jet Skis in Miami when I was there on June **th. I called to make a reservation for the next day Monday the **th in the morning but was notified that they were closed and that I can make a appointment for Tuesday the **th. I was not able to use them due to the my plane leaving the **th at * pm. I requested to refund my money and cancel the coupon. but I never received a refund and the coupons are still in my account I will not be able to use these at a later date due to me leaving in Michigan and wont be able to go back to Miami for a long time. Please let me know what I can do to get a refund.
GetHuman-jhandle did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-jhandle fixed the problem
We are waiting for GetHuman-jhandle to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jhandle fixes it.
This email address isn't valid

Groupon

Customer service issue
Reported by GetHuman-jhandle
Jul 3rd, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 4 customers so far
Similar issue to 30628 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-jhandle started working on this issue
Jul 3rd, 2018 1:28pm
GetHuman-jhandle indicated the issue is not fixed yet.
Jul 3rd, 2018 2:29pm
GetHuman-jhandle indicated the issue is not fixed yet.
Jul 6th, 2018 4:19pm