I purchased a manicure with spa pedicure from Salon D' Allure in Alpharetta. once in t...

GetHuman-soumia_d's customer service issue with Groupon from July 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-soumia_d will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-soumia_d can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-soumia_d's own words
I purchased a manicure with spa pedicure from Salon D' Allure in Alpharetta. once in the salon to redeem the service, they told me that they cannot take my Groupon because the lady who had the agreement with Groupon is no longer there and she had moved to another state, they asked me to contact Groupon in order to get my refund.*Now I would like to have my money back*Thank you*Amount is **$*Payment Method: Amex ending in *****Order***********Purchase Date: April **, ****
GetHuman-soumia_d did not yet indicate what Groupon should do to make this right.
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Customer service issue
Reported by GetHuman-soumia_d
Jul 3rd, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 1 customer so far
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GetHuman-soumia_d started working on this issue
Jul 3rd, 2018 4:30am