I purchased a manicure with spa pedicure from Salon D' Allure in Alpharetta. once in t...
GetHuman-soumia_d's customer service issue with Groupon from July 2018
Help with my Groupon issue
First: share to improve GetHuman-soumia_d's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-soumia_d's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-soumia_d will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-soumia_d can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-soumia_d's own words
I purchased a manicure with spa pedicure from Salon D' Allure in Alpharetta. once in the salon to redeem the service, they told me that they cannot take my Groupon because the lady who had the agreement with Groupon is no longer there and she had moved to another state, they asked me to contact Groupon in order to get my refund.*Now I would like to have my money back*Thank you*Amount is **$*Payment Method: Amex ending in *****Order***********Purchase Date: April **, ****
GetHuman-soumia_d did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-soumia_d fixed the problem
We are waiting for GetHuman-soumia_d to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.