Unable to receive voucher* my mom purchased a "Learn to belay package for * at Momentum...
GetHuman-cberger's customer service issue with Groupon from July 2018
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Unable to receive voucher* my mom purchased a "Learn to belay package for * at Momentum Indoor Climbing" and put in my email to receive the voucher. This never happened, a confirmation of purchased was sent to my mothers e-mail but I never received the voucher in my e-mail (and no, it was not in my spam box, I checked). When trying to view the original purchase off her account it states that the voucher was sent but is unable to be viewed or printed out. She had sent an e-mail to groupon explaining the dilemma but received no useful information. We are both incredibly frustrated and want either the money refunded or the voucher e-mailed.
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