Voucher credit for Chicago Go card is supposed to have option to redeem for something else
GetHuman-venezia's customer service issue with Groupon from July 2018
Help with my Groupon issue
GetHuman-venezia's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-venezia will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-venezia can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-venezia's own words
Due to technical issue with Groupon app I was not able to use my Groupon. One of your agents Omar, said he would allow me to trade in my unused voucher to Groupon, however the option of redeem*trading in is not available to the Chicago Go card voucher. Can you please fix this so that I can trade in my points and get something else?
GetHuman-venezia did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-venezia fixed the problem
We are waiting for GetHuman-venezia to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.