I purchased an Apple MacBook Air in april. I didn't get to using it until a week ago o...

GetHuman843845's customer service issue with Groupon from July 2018

Help with my Groupon issue
The issue in GetHuman843845's own words
I purchased an Apple MacBook Air in april. I didn't get to using it until a week ago or so. I signed up for a support contract with CPS. My machine is not working all off a sudden. I called the CPS people for support but I cannot register without a serial number. I don't have the serial number because I cannot get into the system. I expected technical help by phone, and now I found out that I would need to ship the system to CPS. my Groupon is LG-LVWT-G*VK-*JR*-JZH*
GetHuman843845 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman843845 fixed the problem
I had purchased a service plan. CPS has accepted my claim
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Groupon

Customer service issue
Reported by GetHuman843845
Jul 2nd, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
GetHuman843845 shared how to fix
Seen by 8 customers so far
Similar issue to 30476 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman843845 started working on this issue
Jul 2nd, 2018 9:58pm
GetHuman843845 indicated the issue is not fixed yet.
Jul 3rd, 2018 9:49pm
GetHuman843845 indicated the issue is not fixed yet.
Jul 4th, 2018 6:59pm
GetHuman843845 indicated the issue is not fixed yet.
Jul 5th, 2018 9:44pm
GetHuman843845 indicated the issue is not fixed yet.
Jul 5th, 2018 9:50pm
GetHuman843845 indicated the issue is not fixed yet.
Jul 5th, 2018 11:00pm
GetHuman843845 confirmed the issue is fixed. Hooray!
Jul 8th, 2018 4:49pm
GetHuman843845 confirmed the issue is fixed. Hooray!
Jul 8th, 2018 5:24pm