I purchased an Apple MacBook Air in april. I didn't get to using it until a week ago o...
GetHuman843845's customer service issue with Groupon from July 2018
Help with my Groupon issue
The issue in GetHuman843845's own words
I purchased an Apple MacBook Air in april. I didn't get to using it until a week ago or so. I signed up for a support contract with CPS. My machine is not working all off a sudden. I called the CPS people for support but I cannot register without a serial number. I don't have the serial number because I cannot get into the system. I expected technical help by phone, and now I found out that I would need to ship the system to CPS. my Groupon is LG-LVWT-G*VK-*JR*-JZH*
GetHuman843845 did not yet indicate what Groupon should do to make this right.
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How GetHuman843845 fixed the problem
I had purchased a service plan. CPS has accepted my claim
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