I purchased a groupon from Artistic Derma Studio about a month ago. I have called them...
GetHuman843083's customer service issue with Groupon from July 2018
Help with my Groupon issue
GetHuman843083's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman843083 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman843083 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman843083's own words
I purchased a groupon from Artistic Derma Studio about a month ago. I have called them at least *-* times through out the month during their business hours to schedule an appointment and they have never picked up my phone call. I no longer want to give my money to Artistic Derma Studio due to the fact that I have not even being able to reach someone. I would greatly appreciate a refund.*Leandra Rodriguez
GetHuman843083 did not yet indicate what Groupon should do to make this right.
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