I tried to purchase * ticket to the **** Superfest at Chene Park in Detroit for tomorro...
GetHuman-jcrawfo's customer service issue with Groupon from July 2018
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jcrawfo will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-jcrawfo can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-jcrawfo's own words
I tried to purchase * ticket to the **** Superfest at Chene Park in Detroit for tomorrow the price is $**.** and I attempted to purchase * tickets at $**.** and I received an email stating the purchase didn't go thru and try it again so I did and got the same message again and tried it again then I see that I have charged $**.** * times and still have not received any info on my tickets. I want a refund for all three purchases.
GetHuman-jcrawfo did not yet indicate what Groupon should do to make this right.
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