After purchasing a Groupon for Window Genie for a house that will be on the market for...

GetHuman-ruslyn's customer service issue with Groupon from July 2018

18 views | 30284 similar | 0 following
Help with my Groupon issue
First: share to improve GetHuman-ruslyn's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ruslyn's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ruslyn will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ruslyn can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-ruslyn may need:
Name on account, Email on account, and Billing address
The issue in GetHuman-ruslyn's own words
After purchasing a Groupon for Window Genie for a house that will be on the market for sale in * week (I was told by the Realtor to wait until the last week to have windows cleaned), I called to schedule appointment and not only did Jennifer say they can't come this week, but they can't even come in * weeks . . . or * weeks! It will be * (FOUR) weeks before they can clean the windows! This is totally unacceptable! We need to talk with a Groupon Rep about a refund if the Rep cannot get us on the schedule much sooner. Also, Jennifer was not very thankful for our service, or apologetic for the long wait time—very rude! This truly gives Groupon a bad name. Call me at ***-***-**** asap (email would be an inappropriate response in this situation.).*Sincerely,*Guy & Ruslyn Prokay

GetHuman-ruslyn did not yet indicate what Groupon should do to make this right.

How GetHuman-ruslyn fixed the problem

We are waiting for GetHuman-ruslyn to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ruslyn fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-ruslyn
Jul 2nd, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 30284 others
0 customers following this


GetHuman-ruslyn started working on this issue
Jul 2nd, 2018 4:44pm