the fitness tracker I have received is useless to me as I cannot download the Bluetooth...
GetHuman832199's customer service issue with Groupon from July 2018
Help with my Groupon issue
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GetHuman832199's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman832199 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman832199 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman832199 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman832199's own words
the fitness tracker I have received is useless to me as I cannot download the Bluetooth app for it to work and I have been trying for * days now. General feedback is that app is not good at all and when refreshed it doesn't work at all, it would seem nothing but issues with this product. I would like a refund as this is once again taking up way too much of my time trying to get an answer from Groupon or a solution
GetHuman832199 did not yet indicate what Groupon should do to make this right.
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