the fitness tracker I have received is useless to me as I cannot download the Bluetooth...

GetHuman832199's customer service issue with Groupon from July 2018

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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman832199 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman832199 can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman832199's own words
the fitness tracker I have received is useless to me as I cannot download the Bluetooth app for it to work and I have been trying for * days now. General feedback is that app is not good at all and when refreshed it doesn't work at all, it would seem nothing but issues with this product. I would like a refund as this is once again taking up way too much of my time trying to get an answer from Groupon or a solution
GetHuman832199 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
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Customer service issue
Reported by GetHuman832199
Jul 2nd, 2018 - a yr ago
I have an issue with Groupon too
Not resolved
Seen by 1 customer so far
Similar issue to 30147 others
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GetHuman832199 started working on this issue
Jul 2nd, 2018 8:10am