Hello,**I purchased a Groupon on March ** **** for a couples massage at "Full Circle He...

GetHuman-samwhaye's customer service issue with Groupon from July 2018

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The issue in GetHuman-samwhaye's own words
Hello,**I purchased a Groupon on March ** **** for a couples massage at "Full Circle Healing and Wellness." The address listed for the location was * East Chase Street, Baltimore, MD. When we arrived, the concierge told us we were the fifth couple that day to come in and ask for the location of Full Circle Healing and Wellness in the building, and that it was not located there. We called and texted the number for ** minutes trying to get the actual address, and no one answered the phone. We finally located an address on a facebook page, and it was in a very bad part of town that we did not feel comfortable going to. Therefore, we did not claim the groupon.**What I would like is simply a groupon credit so that I can purchase another massage at a different location. If this could be accommodated I would be truly greatful.**Thanks,*Sam Hayek
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Customer service issue
Reported by GetHuman-samwhaye
Jul 1st, 2018 - 10 mons ago
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GetHuman-samwhaye started working on this issue
Jul 1st, 2018 11:16pm