There are two purchases of the same item in the “my stuff” section of my Groupon, and c...

GetHuman-lauriell's customer service issue with Groupon from June 2018

7 views
 | 
29693 similar
 | 
0 following
Help with my Groupon issue
GetHuman-lauriell's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lauriell will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-lauriell can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-lauriell's own words
I purchased one, two transactions appear on my account however as a duplicate purchase. ... There are two purchases of the same item in the “my stuff” section of my Groupon, and charged to my banking account. One of them should not be there. This regards the renaissance hotel in Las Vegas.
I would obviously like the second identical order deleted. Instead, I was told that the purchase can not be cancelled and is “non refundable” as though the issue is on my end. I never opted to place the order twice, I am unsure how the issue came to be.
I have an issue with Groupon too
How GetHuman-lauriell fixed the problem
We are waiting for GetHuman-lauriell to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Groupon's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Groupon issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-lauriell fixes it.
This email address isn't valid

Groupon

The renaissance Las Vegas hotel
Customer service issue
Reported by GetHuman-lauriell
Jun 30th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 29693 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman-lauriell started working on this issue
Jun 30th, 2018 2:06pm
GetHuman-lauriell indicated the issue is not fixed yet.
Jun 30th, 2018 3:34pm
GetHuman-lauriell indicated the issue is not fixed yet.
Jun 30th, 2018 3:38pm
GetHuman-lauriell indicated the issue is not fixed yet.
Jul 3rd, 2018 3:52pm