Hello, I purchased a voucher for $** with Precision Tune Auto Care for wheel alignment...

GetHuman836263's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman836263's next move: go to the Groupon help center.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman836263 will want to follow the link below to head to their help center. We will check on GetHuman836263 later to make sure it's all set or try to help escalate.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman836263's own words
Hello, I purchased a voucher for $** with Precision Tune Auto Care for wheel alignment, but the technician told that they cant do alignment as I need to replace all tires before I can use it. I'm not ready to replace cause the tires are in good shape. I'd like to get either a refund or gift card or Groupon bucks so I can purchase something else. Thank you.
GetHuman836263 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman836263
Jun 30th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 29678 others
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Timeline
GetHuman836263 started working on this issue
Jun 30th, 2018 12:26pm
GetHuman836263 indicated the issue is not fixed yet.
Jun 30th, 2018 4:07pm
GetHuman836263 indicated the issue is not fixed yet.
Jun 30th, 2018 4:30pm