I have been trying to reach Morissa at Salon ** for nearly a week. It took ** Hours ini...

GetHuman834087's customer service issue with Groupon from June 2018

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The issue in GetHuman834087's own words
I have been trying to reach Morissa at Salon ** for nearly a week. It took ** Hours initially for her to respond, and that was by text. She told me she was really busy and would get back to me that night, but she didn't. When she did contact me she said that my phone said that it was disconnected. I'm not sure why that happened but I asked her to text me when she had a minute to talk so that I could call her. She hasn't responded at all in two days, and I'd like to get my money back so that I can look for another salon.
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Groupon

Customer service issue
Reported by GetHuman834087
Jun 29th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 3 customers so far
Similar issue to 29432 others
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Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman834087 started working on this issue
Jun 29th, 2018 6:43pm
GetHuman834087 indicated the issue is not fixed yet.
Jun 29th, 2018 7:47pm