I bought a Groupon for a massage on ****. I called the vendor (Dragonfly Wellness in C...

GetHuman833743's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman833743's own words
I bought a Groupon for a massage on ****. I called the vendor (Dragonfly Wellness in Chicago, IL) to schedule an appointment that day and left a message, but didn't get a call back until today ****. The proprietor said I couldn't schedule an appointment until August. This is far too long to wait, and I would like a refund. I know Groupon has a three-day period for refunds, but because the business owner failed to respond to me within that period, I would like an extension on the refund period. **Thank you.
GetHuman833743 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman833743
Jun 29th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 7 customers so far
Similar issue to 29392 others
0 customers following this
Items needed
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Timeline
GetHuman833743 started working on this issue
Jun 29th, 2018 5:53pm
GetHuman833743 indicated the issue is not fixed yet.
Jun 29th, 2018 7:02pm
GetHuman833743 indicated the issue is not fixed yet.
Jul 1st, 2018 1:12am
GetHuman833743 indicated the issue is not fixed yet.
Jul 1st, 2018 1:13am
GetHuman833743 indicated the issue is not fixed yet.
Jul 1st, 2018 1:13am