GetHuman-eblanton's customer service issue with Groupon from June 2018
Help with my Groupon issue
GetHuman-eblanton's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-eblanton will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-eblanton can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-eblanton's own words
Send my information to a merchant. ... I cannot get a refund or replacement because the links to my account cannot be opened by the merchant. How do I send the info from my Groupon acct. to them?
Frustrating because there are no people with brains to talk to.
Letting me talk to a person who speaks understandable English.
Too long, this relationship will be coming to an end.
I have been in never ending communication with the merchant to no avail. They cannot open the links I sent them nor will they give me a mailing address where I can use the USPS to deliver them to their offices.
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