I recently ordered a new fitness tracker. I charged the tracker and then proceeded to f...

GetHuman832199's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman832199's own words
I recently ordered a new fitness tracker. I charged the tracker and then proceeded to follow the instructions to download the APP installer. I have tried now for several days but it will not download and when I read the reviews on the issues involved it would appear that there is a lot of bad press on this app and it has on occasion broken the tracker. I wish to get a refund please on this product as I do not have time to keep trying to get it working.
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Groupon

Customer service issue
Reported by GetHuman832199
Jun 29th, 2018 - 4 mons ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 29207 others
0 customers following this
Items needed
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Timeline
GetHuman832199 started working on this issue
Jun 29th 9:48am
GetHuman832199 indicated the issue is not fixed yet.
Jun 29th 12:29pm
GetHuman832199 indicated the issue is not fixed yet.
Jun 29th 12:30pm
GetHuman832199 indicated the issue is not fixed yet.
Jun 29th 3:21pm
GetHuman832199 indicated the issue is not fixed yet.
Jul 1st 1:22pm
GetHuman832199 indicated the issue is not fixed yet.
Jul 2nd 6:10am
GetHuman832199 indicated the issue is not fixed yet.
Jul 3rd 6:02am
GetHuman832199 indicated the issue is not fixed yet.
Jul 9th 3:45pm