RE: Health Atlast for three messages purchased on March **, ******I was advised by ema...

GetHuman-dgluchor's customer service issue with Groupon from June 2018

Help with my Groupon issue
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-dgluchor's own words
RE: Health Atlast for three messages purchased on March **, ******I was advised by email from Groupon today that Health Atlast has closed. I did not use this Groupon as yet. I was scheduled for my first visit for July *th. I tried other means on the Groupon siteto send a message but it would not go through so I am attempting to use this method since you cannot be reached by phone.**I assume Groupon will provide a refund for this Groupon as this is something beyond your control or mine. A credit to my account would suffice. Please advise. Thanks for your prompt attention.
GetHuman-dgluchor did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman-dgluchor fixed the problem
I did nothing. You fixed it. You in error advised me that Health Atlast had closed when in fact it had not. After several attempts not being able to contact you for a refund -- I gave up. When I went back to your site, it had been restored. Go figure!
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Groupon

Customer service issue
Reported by GetHuman-dgluchor
Jun 28th, 2018 - 10 mons ago
I have an issue with Groupon too
Fixed
Seen by 6 customers so far
Similar issue to 29058 others
0 customers following this
Items needed
Name on account
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Timeline
GetHuman-dgluchor started working on this issue
Jun 28th, 2018 8:56pm
GetHuman-dgluchor indicated the issue is not fixed yet.
Jun 28th, 2018 10:50pm
GetHuman-dgluchor indicated the issue is not fixed yet.
Jun 28th, 2018 10:52pm
GetHuman-dgluchor indicated the issue is not fixed yet.
Jun 28th, 2018 10:53pm
GetHuman-dgluchor confirmed the issue is fixed. Hooray!
Jun 29th, 2018 11:39pm