I cannot use the redemption code issued for an item purchased from Qualtry. This is the...

GetHuman812056's customer service issue with Groupon from June 2018

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The issue in GetHuman812056's own words
I cannot use the redemption code issued for an item purchased from Qualtry. This is the second time I have attempted to utilize the code recieved (LG-FSBC-YX**-WHT*-JR*N)*I had issues with the *st code I was sent. Qualtry had no record of the transaction. This was a gift that I now have no use for. Groupon, how do we fix this? This is not my first email regarding this issue! I like and want to continue to use your site. I also expect to recieve what I pay for.*Let's do the right thing! Someone PLEASE contact me with a suitable remedy for this continuing issue! *Thank you
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Groupon

Customer service issue
Reported by GetHuman812056
Jun 28th, 2018 - a yr ago
I have an issue with Groupon too
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Seen by 13 customers so far
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Timeline
GetHuman812056 started working on this issue
Jun 28th, 2018 6:42pm
GetHuman812056 indicated the issue is not fixed yet.
Jun 28th, 2018 7:48pm
GetHuman812056 indicated the issue is not fixed yet.
Jun 30th, 2018 7:27am
GetHuman812056 indicated the issue is not fixed yet.
Jul 1st, 2018 9:14pm