I purchased a Groupon for Active Pest Control for a one time mosquito treatment. I hav...
GetHuman-cheld's customer service issue with Groupon from June 2018
Help with my Groupon issue
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Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cheld will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cheld can let us know if they help or not.
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Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman-cheld's own words
I purchased a Groupon for Active Pest Control for a one time mosquito treatment. I have purchased Groupons from other pest control companies for one time mosquito treatments and they worked beautifully. This one with Active Pest Control never did anything at all and we are snowed with mosquitoes. I called them and was very nice and explained the issue. They just tried to sell me more treatments that obviously don’t work. Manager refuses to refund my money. I would like a credit refund from Groupon.
GetHuman-cheld did not yet indicate what Groupon should do to make this right.
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