Hi my name is Doris Bonill and I recently ordered Hello Fresh from Groupon. It said I c...
GetHuman830164's customer service issue with Groupon from June 2018
Help with my Groupon issue
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Strength in numbers! Companies respond better when others are watching.
GetHuman830164's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830164 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830164 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Groupon has better answers for you: Groupon Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman830164 may need:
Name on account, Email on account, and Billing address
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman830164's own words
Hi my name is Doris Bonill and I recently ordered Hello Fresh from Groupon. It said I could order * for myself and one as a gift, so I paid for * boxes but when I called them to order my boxes, they said I could only get one box you all would have to send me another email with another voucher number. I'm not too familiar with ordering from you guys, so I don't know if I did it wrong, so I would appreciate if you can refund me for the second order. Thank you.
GetHuman830164 did not yet indicate what Groupon should do to make this right.
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