I purchased a Groupon on June **, **** for EGO Medical Aesthetics Bar, Gilbert, AZ. Lat...

GetHuman830085's customer service issue with Groupon from June 2018

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Help with my Groupon issue
GetHuman830085's next move: find and follow the right step-by-step guide.
Groupon doesn't have a customer phone number that is answered by an agent. Instead, GetHuman830085 will need to dig through the advice provided by Groupon, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman830085 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Top Tip from another customer
Groupon no longer offers phone support so you will need to contact them online. Sign in to the link about after clicking on "About an order" and then select the option to initiate a return or refund.
The issue in GetHuman830085's own words
I purchased a Groupon on June **, **** for EGO Medical Aesthetics Bar, Gilbert, AZ. Later in the week I look for this coupon but could not find it. My credit card was charged but after long research, I found my Groupon under Redeemed. I did not redeeme this Groupon. Your service is the worst ever. I want my groupon back under available Groupon immediately or return or credit my card immediately. I’m rating this rotten action for other to know and not dealing with you in the future. This inexcusable. I thought I was a good customer for many years and this is how you do business. *Maria Czerniak*M*****@***.com
GetHuman830085 did not yet indicate what Groupon should do to make this right.
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Groupon

Customer service issue
Reported by GetHuman830085
Jun 28th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
Seen by 10 customers so far
Similar issue to 28973 others
0 customers following this
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Items needed
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Timeline
GetHuman830085 started working on this issue
Jun 28th, 2018 5:58pm
GetHuman830085 indicated the issue is not fixed yet.
Jun 28th, 2018 7:01pm
GetHuman830085 indicated the issue is not fixed yet.
Jun 29th, 2018 9:03pm
GetHuman830085 indicated the issue is not fixed yet.
Jun 29th, 2018 9:05pm
GetHuman830085 indicated the issue is not fixed yet.
Jun 29th, 2018 9:05pm
GetHuman830085 indicated the issue is not fixed yet.
Jun 30th, 2018 6:28pm
GetHuman830085 indicated the issue is not fixed yet.
Jul 1st, 2018 7:03pm