I planned a small trip for my children and I . I booked with Groupon . When I tried to...
GetHuman829820's customer service issue with Groupon from June 2018
Help with my Groupon issue
The issue in GetHuman829820's own words
I planned a small trip for my children and I . I booked with Groupon . When I tried to book my visa would not go through so I tried to correct it . It took out charges * times I need one of them refunded to my card in the amount of ***.**. . I have contacted customer support. They said I was past the refund date I reported this the next day I seen it came out of my account. There was an issue with the card on file . Do I booked on the **rd I sent them a email ** th . I am not rich by no means when the money came out it put me negative over *** dollars in the hole . I just want my money back . ********** Susan matthews
GetHuman829820 did not yet indicate what Groupon should do to make this right.
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How GetHuman829820 fixed the problem
Groupon customer service called the motel where I was staying and promptly refunded my money back to me . I was sent a email in describing how it was taken care of and when to expect my funds . I was very pleased . Thank you Groupon customer service.
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