I planned a small trip for my children and I . I booked with Groupon . When I tried to...

GetHuman829820's customer service issue with Groupon from June 2018

Help with my Groupon issue
The issue in GetHuman829820's own words
I planned a small trip for my children and I . I booked with Groupon . When I tried to book my visa would not go through so I tried to correct it . It took out charges * times I need one of them refunded to my card in the amount of ***.**. . I have contacted customer support. They said I was past the refund date I reported this the next day I seen it came out of my account. There was an issue with the card on file . Do I booked on the **rd I sent them a email ** th . I am not rich by no means when the money came out it put me negative over *** dollars in the hole . I just want my money back . ********** Susan matthews
GetHuman829820 did not yet indicate what Groupon should do to make this right.
I have an issue with Groupon too
How GetHuman829820 fixed the problem
Groupon customer service called the motel where I was staying and promptly refunded my money back to me . I was sent a email in describing how it was taken care of and when to expect my funds . I was very pleased . Thank you Groupon customer service.
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Groupon

Customer service issue
Reported by GetHuman829820
Jun 28th, 2018 - a yr ago
I have an issue with Groupon too
Fixed
GetHuman829820 shared how to fix
Seen by 5 customers so far
Similar issue to 28929 others
0 customers following this
Items needed
Name on account
Email on account
Billing address
Timeline
GetHuman829820 started working on this issue
Jun 28th, 2018 4:51pm
GetHuman829820 indicated the issue is not fixed yet.
Jun 28th, 2018 6:17pm
GetHuman829820 confirmed the issue is fixed. Hooray!
Jul 2nd, 2018 3:34am