I was charged for a poolview room by Groupon and paid *** dollars in which I got charged for but received a pool side queen and was suppose to be ** dollars, I would like .my refund, n for fact I made reservations by error on July **th through **th and contacted Groupon immedicatex with this error n will not refund me or switch date because was trying to extend .y stay to El card Del zorro to Wednesday n Thursday night and hotel said on phone if grouoin called to switch dates np. So for my pool side room double n not pool view room I would like my refund for our error since obviously Groupon can make errors and customers can't ,,escalera****@Gmail,com. ,,irene meltzer,,re la Casas El zorro. Hotel
I trust that Groupon will make this right and come up with a resolution that is fair.